Submit intake. Follow progress. Leave the casework to your union team.
Members do not work inside the full UnionEyes application. They submit intake, share supporting material, and follow lightweight updates while union representatives handle the rest.
Structured intake submission
Members submit a clear intake with issue details, the outcome they want, and supporting context before a representative turns it into casework.
Secure document handoff
Photos, letters, and supporting files move into the representative workflow without relying on scattered email threads.
Lightweight case follow-up
Members can check status and recent updates without needing access to the full admin surface.
Update notifications
Status changes and follow-up requests surface as simple notifications so members know when action is needed from them.
Representative handoff
Once intake is reviewed, union representatives take over inside the core app while members stay in a narrow follow-up flow.
For members
- • Submit a new issue without navigating the full admin workflow.
- • Upload supporting documents from any device.
- • See current status and recent requests for information.
- • Receive simple updates when the union team needs follow-up.
For union representatives
- • Triage intake from Inbox without exposing the rest of the app to members.
- • Request missing information without falling back to email chaos.
- • Convert qualified intake into governed casework inside Work.
- • Keep member follow-up narrow, auditable, and easy to understand.
See how member intake feeds the workflow
The member-facing flow stays narrow by design. Inbox and Work pick it up from there.